Frequently Asked Questions
Stuff You Probably Want To Know Before You Book Your Next Event.
Find answers to common questions about our services and how we can assist you.
Where is The Timber Yard? What should I put on invitations?
351 Plummer Street, Port Melbourne, 3207. You can also enter "The Timber Yard" into google and our address will come up as well.
What is the best loading dock address to give to suppliers?
351 Plummer St, Port Melbourne, 3207, Gate 2 - To the left of the red brick builiding if you are looking at the front of the venue.
What are the measurements of your largest door and smallest door used during bump in / out?
Our loading gate is approx. 7m wide
Our loading door into the warehouse is approx. 6m x 6m
Do you have Wi-Fi available for the event?
We have Wi-Fi available throughout the entire venue!
Please request this information from your event organiser
Where is the closest parking for suppliers and clients?
We can accommodate 10 x supplier / client cars onsite.
All other guests can park on Plummer and or Smith St directly opposite the venue.
Is there air-conditioning or heating available at the site?
Yes. Being a Melbourne venue, both are available and are included in the hire fee.
In the rare instance that we have items that need to be left overnight and pickedup the next day would this be a possibility?
Yes, however, any overnight storage will need to be requested with your event manager prior to bump in.
Is there an ability to hang decorations from the ceilings?
Yes. However, any rigged items need to be approved by our in house AV company to ensure they are within our weight loading limits.
Will the venue be cleaned prior to the event?
Yes. This is included in your hire fee.
Does security need to be hired from bump in till the end of bump out?
Yes, Their role is to manage the gate and protect the venue's assets when multiple people are onsite.
Are the house lights in the venue dimmable? And can you turn some sections of lights on and some off?
Yes.
Are there any kitchen facilities onsite for us to use?
There are no permanent kitchen facilities on site. Clients generally use the workshop as a finishing kitchen space and we can assist with the hiring of equiptment through one of our preferred suppliers if need be.
Can deliveries be sent prior to the event?
For any queries regarding deliveries or collections pre & post event, please speak to your event manager for approval.
To organise a delivery please quote the following information:
Attn. Operations team
Event Name:
Contact Number:
Address: 351 Plummer Street Port Melbourne 3207
Are there trolleys available for use during bump in?
No. If you require a trolley for bump in/out you must provide your own.
Is there a venue manager available for bump in / out? What are the costs
associated with this?
There will always be a venue manager to assist throughout your event. This is
included in our hire costs.
Does The Timber Yard have a noise curfew?
We work with our clients to ensure that there are respectful levels in our Yard. The warehouse does not have any restrictions.
Do you have a preferred supplier for AV / Lighting? Do we have to use your recommended company or are you happy for us to bring in our own?
Our in house AV company is FOHP - they have a large permanent installation around the venue and can scale up or down to suit any event.
Are there any restrictions with décor?
The Timber Yard comes from a place of yes! Our only request is that, to stay true to our heritage, no marks or permanent fixtures are applied to any surface.
What is the approx. height is the venue ceilings?
Our ceiling clearance in the warehouse is 6m
Do you have bins available on site for us to use? If so, how many? What are the sizes?
Yes. We have multiple bins for use including a cardboard skip and 3 general waste skips. We will be required to charge fees for the skips to be cleared if they are filled from your event.
Does the venue have 3-phase circuits?
Yes, they are distributed throughout the site. We also have a 150kva generator which is available to hire for events that have larger power requirements.
Are there any usage charges for power or lighting?
If your event requires additional power - we charge $1,100 for the first day of hire for our generator and then $550 for every day after that.
Are there any usage charges for power or lighting?
If your event requires additional power - we charge $1,100 for the first day of hire for our generator and then $550 for every day after that.
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